Hello, Welcome back to Progress Notes - PRN.
In this issue:

ISO 9001:2015 FAQS by Ted Schmidt,R.Ph.,CERM

ALARM FATIGUE by Jeff Harris, R.Ph.



New website feature, a live chat box to help quickly answer your questions. It's free to use, stop by and just say "Hello" if you want.

Click the title above to see 16 FAQs about ISO 9001:2015 and a summary explaining how the changes impact your hospital.


In the mid 1960's, a man witnessed an awful multi-car pileup in San Francisco. That man also happened to have a PhD in psychology and was an inventor as well and he decided to do something about rear end collisions. The result was a third brake light installed at the top of the rear window in automobiles. Testing showed that the addition of the third light reduced rear end collisions by 50 to 60%.


Click the title to see an example of a heat map template with instructions on how to use it.

We are in the best accreditation scheme for our changing healthcare environment, yet we are still concerned that we are not where we thought we might be in this journey.

Click here to read more.

Coming to BlueSynergy in 2016

Here is a brief listing of what we will be sharing with you in 2016. We know that you'll enjoy these enhancements!

- BlueSynergy University: We will launch in the second quarter of 2016 our BlueSynergy University, or BSU! BSU will roll out in stages, beginning with on-demand videos, addressing topics you have been asking about for years! Stage 2 will roll out in late 2016 or 2017 and will include among others, employee certifications, orientation training and videos for your hospitals' use for new employees, etc. BSU will be a subscription service with some freebies early in it's release. BSU will be hosted on our BlueSynergy website.


- DNV-GL Corner: We'll take current hot issues related to your accreditation and discuss them further. We intend to provide clarity on these issues so that you can focus on doing your work. We will do the legwork for you and ensure that our discussions align to those at DNV-GL.

- Monthly Quality Tools: We will offer a monthly toolbox on how to effectively use certain quality tools to enhance your accreditation. This "how-to" section will contain tools ranging from problem-solving to risk-assessment to Cost of Quality.

- Healthcare Subject Matter Experts: We've enlisted healthcare professionals (clinicians and non-clinicians) who excel in many functions in your accreditation to offer their expert opinions. Who wouldn't want to know how to most effectively engage your medical staff or how to manage your Contracted Services more efficiently?

- Blog and Social Media Themes: We will offer even more information to you on a push/pull basis on topics that are relevant to you now! Our themes will be mostly quarterly, but may change as priorities change.

We hope that you will enjoy these updates. Look for even more to come as we develop and prove some additional new innovative concepts! We want to be the valued resource for all of your accreditation questions...and beyond!


In our next issue:

Managing your DNV GL nonconformances

Leadership for ISO 9001:2015

Insights to help support National Patient Safety Week

Follow us on Social Media.

We engage in current conversation on topics that affect your hospital, patient safety, and risk-based thinking, all relevant and on point.

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Eric T. Schulze, CERM
Senior Advisor

Ted Schmidt, R.Ph.,CERM
Senior Advisor

BlueSynergy Associates LLC

8137 Autumn Ln Suite 100

West Chester, Ohio 45069