Hello, Welcome back to Progress Notes - PRN.
In this issue:

Patient Safety Celebrations at BlueSynergy

Working with Conway's Law for Patient Safety

by Eric T. Schulze, CERM

Process Metabolism Enhances Patient Safety

by Ted Schmidt, R.Ph., CERM

ISO 9001:2015 FAQ’s

Our core mission is helping you create safer patient care through effective process and risk management. We are dedicated to this mission.Our philanthropy is the Emily Jerry Foundation. We also support those that have the same vision and mission. If you ever speak to Chris Jerry, Emily’s dad, you realize his passion and zeal for his foundation.We have created a unique value to help you on your journey to increased patient safety.

At BlueSynergy, we’ve discounted our marquee education course, “Optimizing your Accreditation, PRN” until the end of 2016.

This brings internationally recognized training, using a proven learning model created for healthcare into an arena that sorely needs relevant education. Learning how to optimize your accreditation will make you better healthcare providers. In addition, it will make you better stewards of your resources.

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In order to fully realize the benefit of process and risk management, we need to understand Conway’s Law to design better systems and processes.


It’s a concept that we need to begin to embrace if we want to improve our patient safety. Embracing and understanding process metabolism in our high-risk processes will allow for better process design and therefore yield more reliable results.


Click the title to gain a better understanding on how the new requirements are applied in healthcare.

Coming to BlueSynergy in 2016

Here is a brief listing of what we will be sharing with you in 2016. We know that you'll enjoy these enhancements!

- BlueSynergy University: We will launch in the second quarter of 2016 our BlueSynergy University, or BSU! BSU will roll out in stages, beginning with on-demand videos, addressing topics you have been asking about for years! Stage 2 will roll out in late 2016 or 2017 and will include among others, employee certifications, orientation training and videos for your hospitals' use for new employees, etc. BSU will be a subscription service with some freebies early in it's release. BSU will be hosted on our BlueSynergy website.


- DNV-GL Corner: We'll take current hot issues related to your accreditation and discuss them further. We intend to provide clarity on these issues so that you can focus on doing your work. We will do the legwork for you and ensure that our discussions align to those at DNV-GL.

- Monthly Quality Tools: We will offer a monthly toolbox on how to effectively use certain quality tools to enhance your accreditation. This "how-to" section will contain tools ranging from problem-solving to risk-assessment to Cost of Quality.

- Healthcare Subject Matter Experts: We've enlisted healthcare professionals (clinicians and non-clinicians) who excel in many functions in your accreditation to offer their expert opinions. Who wouldn't want to know how to most effectively engage your medical staff or how to manage your Contracted Services more efficiently?

- Blog and Social Media Themes: We will offer even more information to you on a push/pull basis on topics that are relevant to you now! Our themes will be mostly quarterly, but may change as priorities change.

We hope that you will enjoy these updates. Look for even more to come as we develop and prove some additional new innovative concepts! We want to be the valued resource for all of your accreditation questions...and beyond!


In our next issue:

Managing your DNV GL nonconformances

Leadership for ISO 9001:2015

Quality Tool- Fault Tree Analysis

Follow us on Social Media.

We engage in current conversation on topics that affect your hospital, patient safety, and risk-based thinking, all relevant and on point.

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Eric T. Schulze, CERM
Senior Advisor

Ted Schmidt, R.Ph.,CERM
Senior Advisor

BlueSynergy Associates LLC

8137 Autumn Ln Suite 100

West Chester, Ohio 45069