Your local champion for health & social care

April 2016

How to get in touch

You can share your experiences of health and social care services on our feedback centre. This is accessible online, by phone and through the post.

 

Phone:       0333 101 4007

Website:     www.healthwatcheastsussex.co.uk

Email:        enquiries@healthwatcheastsussex.co.uk

Facebook:  Healthwatcheastsussex

Twitter:       @HealthwatchES

Freepost RTTT-­‐BYBX-­‐KCEY, Healthwatch East Sussex, 32 St Leonards Road, Eastbourne, East Sussex BN21 3UT

Healthwatch East Sussex priorities

Based on the information and experiences we have received from local people and groups,  our local priorities are currently:

Adult Social Care
East Sussex Healthcare NHS Trust (ESHT)
Young people
Mental health
Primary care

Read more about our priorities
Read more about our September to December 2015 data

Maternity services review

Our call for evidence on the ESHT maternity services in Eastbourne and Hastings, led to 197 people completing a survey. There were 16 case studies, and 76 women signed up for further involvement.

The next stage of the work was an enter and view visit, which took place in March 2016. Our Authorised Representatives visited the services and were able to gather views over a three day period, from mothers, fathers, partners and family members.

A draft report of what people have told us about the services will be presented to ESHT, and to the ESHT Quality Improvement Board in May. It will also be submitted to the Health Overview Scrutiny Committee for its 30 June meeting.

Healthwatch East Sussex - Red Bus Tour, 22-28 July 2016

Healthwatch East Sussex will touring East Sussex in our red bus, to listen to what communities and local people think about local health and social care services.

We'll also be holding our annual event on 22 July, and more information will be on our website in May 2016.

Read more about where the Red Bus will visit

Healthwatch East Sussex PPG video

Healthwatch East Sussex recently completed a very short (3 minutes) promotional video aimed at those who don’t yet know much or anything about PPGs, and to encourage people of all ages to get involved.

It is designed to be shown with or without sound. We hope GP Practices with TV screens will be willing to show the video. It is suitable for use in colleges or any community event, and is freely available to all on Youtube via this link.

Please watch and share to whoever you can – put it on your own Facebook page!

Read more our work with patient participation groups

What do 1000 people think about ESBT?

In June 2015, an East Sussex Better Together Public Reference Forum was launched to increase ways for local people to have a say and inform the development of local services. This arrangement builds on work already underway to increase understanding about East Sussex Better Together. Its focus has been to increase the number of local people interested in joining clinicians and professionals to co-design health and social care services.

The forum is managed by East Sussex Community Voice (ESCV), which is also the provider of Healthwatch East Sussex.

Between 20 July 2015 and 20 January 2016 the Public Reference Forum (PRF) talked to 905 people (as of 31 March it's 1128), signed 270 people up to receive more information, and recorded peoples experiences in 505 surveys.

To sign up to the Public Reference Forum you can contact Frances Mackenzie, Signposting and information officer - East Sussex Better Together.

Mobile: 07432 570 521

Email: prforum@escv.org.uk

Read more about what people told the Public Reference Forum
Read more about East Sussex Better Together

Building Stronger Communities

3VA, HVA and RVA  are working with East Sussex Better Together (ESBT) to understand how best to support local community activity and the work of local neighbourhood groups. This activity is sometimes known as building community resilience. An explanatory video can be viewed here - www.youtube.com/watch?v=eHyv_LFXkVU

For more information on ESBT visit news.eastsussex.gov.uk/east-sussex-better-together/events/building-stronger-communities

How to get involved

The project wants to hear your views on a few key questions:

  1. Thinking about your work in the community what difference are you making and what are you most proud of?
  2. What could help you to do more of the work you think is most important – or do it better?
  3. What are your dreams and ambitions for your community/the community you work in?
  4. What things could get in the way of achieving positive change for your community/the community you work in?
  5. What are the most important messages for all those involved in communities?

You can submit your comments, ideas and experiences to resilience@hvauk.org, or complete an online survey: www.surveymonkey.co.uk/r/communityresilienceeastsussex. Submissions should be received by 25 April and will inform the final report in May 2016.

Workshop-style events will be in April and early May. You can hear more about the project, offer views and network. All events are free and open to attend.

Workshop details

12 April, Bexhill - The Pelham, Holliers Hill, Bexhill-on-Sea TN40 2DD
13 April, Rye - St Marys Centre Lion St, Rye TN31 7LB
To book, contact 01424 217259 or jan.cutting@rva.uk.com.

19 April, Hastings - South Coast College Station Approach, Hastings TN34 1BA
To book, contact 01424-444010 jocelyn@hvauk.org.

20 April, Polegate - Polegate Community Association 54 Windsor Way BN26 6QF
25 April, Newhaven - The Hillcrest Centre, Bay Vue Road Newhaven BN9 9LH
26 April, Eastbourne - Alice croft house. Cornfield Lane, BN21 4NE
27 April, Seaford - Clinton Centre Clinton Place BN25 1NP
28 April, Uckfield - Uckfield Civic Centre Bellfarm Lane TN22 1AE
To book, contact 01323-639373 or Jenny.watson@3va.org.uk.

Hastings - shaping health and social care event - 3 May

Have your say at the shaping health and social care event in Hastings.

As we continue into the design and delivery phase of East Sussex Better Together, we want to hear your views and ideas. The event will include an interesting and interactive marketplace, providing opportunities to get involved and talk to people about a range of initiatives.

2pm to 4.30pm (registration from 1.30pm)

Book your place - www.eventbrite.co.uk/e/hastings-shaping-health-and-social-care-services-event-tickets-24086091147

If you have any special requirements that will enable you to have your say, if you have any questions or if you are unable to go online, please contact us and we will assist you. Telephone Sue Chambers on 01273 485300 or email sue.chambers6@nhs.net

Venue
Sussex Coast College
1st floor LRC room
Station Approach, Hastings TN34 1BA

Eastbourne - shaping health and social care event - 11 May

Have your say at the shaping health and social care event in Eastbourne.

As we continue into the design and delivery phase of these transformational changes, we want to hear your views and ideas. The event will include an interesting and interactive marketplace, providing opportunities to get involved and talk to people about a range of initiatives.

6pm to 8.30pm (registration from 5.30pm)

Book your place - www.eventbrite.co.uk/e/eastbourne-shaping-health-and-social-care-services-event-tickets-24086726046

If you have any special requirements that will enable you to have your say, if you have any questions or if you are unable to go online, please contact us and we will assist you. Telephone Sue Chambers on 01273 485300 or email sue.chambers6@nhs.net

Venue
Winter Garden (Floral Hall), Compton Street, Eastbourne View map

Read more about other East Sussex Better Together events

A message from Sussex Community NHS Trust

Sussex Community Trust has recently taken over the provision of Adult Community Services in High Weald Lewes and Havens. This includes services such as Community Nursing, Bladder & Bowel Services; Minor Injuries in Uckfield, Lewes & Crowborough.

The Community Trust is aiming to become a Foundation Trust (FT) which is accountable to the local communities through its “members”.  As a Member of the Trust, you have an important role in the way community services are developed and improved.

Please see the following link for more information about the Trust and how to become a member. www.sussexcommunity.nhs.uk Or phone: 01273 242127.

The Trust was recently placed a very impressive 10th in the national Learning from Mistakes League, so you can be confident that Patient Participation and feedback is valued.

Care Quality Commission - calls for evidence

CQC’s Chief Inspector of Hospitals asks people in to tell him about the care at Brighton and Sussex University Hospitals NHS Trust.

Read more

CQC's Chief Inspector of Hospitals asks people to tell him about the care provided by the South East Coast Ambulance Service NHS Foundation Trust.

Read more
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East Sussex Community Voice

Freepost RTTT-BYBX-KCEY, Healthwatch East Sussex, 32 St Leonards Road, Eastbourne, East Sussex, BN21 3UT