The majority agrees that CintaNotes is easy to install, quick, simple, and reliable. However, the product's documentation, user interface design, feature set, and pricing policy received less favorable ratings. It seems that this is where we should be focusing our efforts.
Probably the documentation was rated poorly because it was available only in English (the worst marks here were given by people taking the survey in Russian or German). We are already working on the German and Russian versions of the site with localized documentation, and then other languages will hopefully follow.
Many people think that CN's user interface looks a bit dated, and we tend to agree. We plan to do a major UI "facelift" in version 3.0, which we already started developing and which will come after the current major milestone, version 2.9.5 with file and image attachments.
We agree that a lot of features are still lacking, but as you can imagine, it is quite difficult to keep the software simple and stable, and at the same time constantly expand its feature set. As one of our respondents pleaded, "a fantastic application – but PLEASE, PLEASE in the name of “Development” DON’T add levels of bloat and make it sluggish, less easy to use etc… for me it’s just PERFECT as it is!!” All I can say here is that we'll continue to try our best to strike a balance between simplicity and usefulness; we'll optimize performance when needed, reorganize things to make the UI clearer, and cut features that no one is using.
The question of pricing is not an easy one. Last year, we introduced a lifetime license and also raised the license price. This was not a very popular decision among our customers, but if we didn't do it, we wouldn't be able to work on CintaNotes now (and once more, a big thank you to all who supported us and bought a license!)
However, one of the participants pointed out a problem with our pricing policy: regardless of how many times you renewed the updates subscription, the price of upgrading to the Lifetime license remained the same. We agree that this is not quite fair, and in the near future we'll introduce special discounts for upgrading to the Lifetime license for those who renewed the regular license at least once- stay tuned!